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I’m pleased to have a large client base that stems as far afield as Denmark, Australia and of course all around NZ. Scroll through a select number of testimonials below. For more client reviews please visit our Facebook page.

  • I have alopecia universallis (which means total body hairloss) and I have recently had the pleasure of working with both Melissa and John. John recently completed my SMP treatment on my scalp and I am over joyed with the result. John was extremely professional throughout the whole process, showed empathy, understanding and consulted with me every step of the way. The result has been life changing for me as I now feel so much more confident in myself and know this summer nothing is going to stop me enjoying life, even without my hair. I can't wait for my next treatments which involve having my eyeliner and eyebrows tattooed by Melissa. I can totally recommend John and Melissa to anyone who is thinking about any of these treatments. They are such kind and professional people who are very talented in their profession and they genuinely care about their customers.

    Sharlene

  • Can't thank Melissa and John enough for my brows and SMP! You guys have been amazing and I am so happy with the results!

    Alisa

  • I recently underwent a course of micropigmentation to deal with hair loss that had become steadily more noticeable since my early 20s.  I was most fortunate to be treated by John Carr, whose skill and patience have made a huge difference to the appearance of my hair. John is a highly skilled technician who works carefully and accurately, while constantly checking progress towards a pleasing result. John is a perfectionist and combines a kind, understanding manner with thorough professionalism and pride in his work. I have absolute confidence in John and recommend him highly. John continues to train and keep up his knowledge and refinement of technique in an industry which is growing and developing at a fast rate. This means John's clients can be sure of the very best treatment and care and be assured of the highest professional standard of work. John is changing lives through his abilities and approach.  Hair loss for a woman is a very difficult condition to handle and John offers a permanent solution which is achieved with a gentle hand, a careful process and attention to detail which is remarkable.

    Sue

  • I had spent a long time unhappy about my very thin hair, as a woman this has been a huge thing for me to deal with. I became very distressed over it & very self conscious. I tried many things to improve my hair growth and nothing worked. When I saw Melissa feature on the Seven Sharp with an SMP client I was excited at the prospect this could give me. Having now completed my SMP I couldn’t be happier. The simulated hair follicle look has given me a fuller, thicker look. I feel so much better and more confident. I wish I had known about it a long time ago. Thank you John & Melissa you’re a great team

    Barb

  • I am extremely happy with the result. My hair looks much fuller and entirely natural. It has exceeded my expectations. Melissa and her team are extremely professional and highly skilled. The procedure is comfortable and performed in a relaxed atmosphere. I only wish I had done this a long time ago.

    Maurice

  • Going through with the SMP procedure was the best choice I could ever make, the process was very smooth, pain free and the results have changed not only the way the world sees me but the way I see myself. My confidence is back and I no longer feel I need to hide away from social events and activities. Highly recommended.

    Josh

  • Thanks again guys. So glad I took the plunge with SMP, it has been life changing. To have the option SMP offers and experience that you give is truly amazing. You guys have honed those SMP skills and talent perfectly - even my close family members did not notice the change with this procedure. The colour match and hair line designed is such a great match & age appropriate - all looks amazing. I recommend it to anyone that is thinking of this option to not sit on the fence, It’s a change that you will not believe until you & take the step.

    Mark

  • I am really really pleased with the outcome of my Scalp Micro Pigmentation treatment. I feel and look a million dollars. Nobody noticed my scalp had been tattooed. Until I tell them. Professional job, fully recommend John & Melissa to whoever is considering this treatment.

    Walter

  • Hey guys, I finally threw the cap away! I’m happy to show my scalp now that I’ve had the SMP, no more hiding behind my cap. My girlfriend and close friends all think it’s mint. So glad I went ahead. I’m stoked to no longer feel bald. You guys put my hairline in the right place, it feels just right. So good to feel my confidence back again.

    Dave

  • SMP is the best thing I ever did, I only wish I'd done it sooner.  It has given me back confidence I lost in my early 20's when I started to go bald. I hid behind wearing a cap to hide my hair loss for 20 years.  Since getting SMP I don't wear a cap anymore. It's awesome seeing my hairline again & not worrying about looking bald anymore.  Melissa did a great job of making  my hair So realistic.

    Dave Manuel

  • Thank you so much Melissa for all your help. You have done the most outstanding job. I had NO idea how my lack of eyebrows was aging me. I also thought that penciling them in was enough. How very wrong I was. It wasn't until we looked at the before and after pictures that I could see what an amazing difference have amazing eyebrows really makes. You have literally taken YEARS off me - thank you for working your magic!

    Melanie

  • Hi Melssa. WOW, WOW, WOW! I am so happy with my brows. It might sound like an overstatement but this little procedure will change my life. They look amazing and I really couldn't be happier. Thank you so much for doing such a wonderful job.. On a more personal note, thank you for your calm, professional approach. I felt very relaxed and well informed throughout the entire procedure and would highly recommend your business. I am totally impressed and generally I don't spend a lot of time or money on myself but you have inspired me to perhaps treat myself to a facial or such like occasionally. Thank you sincerely for your skills, professionalism and relaxed manner. I hope you have a fantastic Christmas with your family and I will see you again in January . Thanks again Melissa

    Julie

  • Wow! I just wanted to say a huge thank you to you again. I love my new eyebrows. Finally I actually have some and they look absolutely amazing and incredibly natural and real.

    You are so skilled and very gifted in the art of cosmetic tattooing. I wish I had heard about you earlier. I know it sounds funny but it feels so life changing. I can actually look in the mirror and not cringe at the sight of my brows. But in fact I actually can't stop looking at them! You are amazing! Really enjoyed our chat also and the way you made me feel comfortable throughout the whole process. I can't thank you enough.

    Charie

  • I have the most amazing looking eyebrows now. I had no hair at all and had them done by who I thought was a professional, in a proper beauty salon. I ended up with 2 thin lines which were uneven. They ended up fading to an orange colour. I was recommended to go to Melissa by a couple of people. Thank God I did, she looked at them and said yes let's see what I can do and they were filled in to cover the orange with the correct pigment that doesn't change to another colour over time. Then 2 more sessions of hair strokes over the top and wallah !!! I now have the most natural looking eyebrows I could have ever hoped for and at a very affordable price considering all that I had done to them. So don't bother going to anyone other than here as you won't be disappointed.

    Tania

  • I am so so pleased to wake up each morning with eyebrows !!! Sounds silly to many people, no doubt, but to anyone who doesn't have any or perhaps they are too thin, to look in the mirror and to not have to paint/fill them in is brilliant!!! You can rub or scratch them without wiping them away !!! The best thing I could ever have done. A huge thanks to Mel, who is very professional and brilliant at her work. I recommend her to everyone !!!

    Hilary

  • All I can say is WOW ! I had my eyebrows cosmetically tattooed by Mel and they are AMAZING - I love love love them and if anyone else is thinking about having it done then this is the place to go - Far superior than anyone else , Mel is a fully trained certified therapist and loves creating beautiful eyebrows - No more pencilling in each day - I couldn't be happier and Mel is the loveliest person ever - Highly highly recommend to all.

    Lisa

  • I had my eyeliner done yesterday. It didn't hurt a bit! After years of doing exactly the same eyeliner every day, I don't have to phaff around striving for symmetry every morning for a very long time. Melissa is an artist with a super amazing level of skill. Trust her! I highly recommend the process from start to finish. No regrets. LOVE the liner.

    Lee-Anne

  • Melissa is an absolute artist when it comes to brows. I trusted her completely to create the perfect brow shape, size and colour for me - and she did not disappoint! Completely delighted with my new brows, and recommend Melissa to anyone considering the procedure. Relax, and look forward to perfect brows!

    Karen